Your data security is our top priority. Learn about the comprehensive measures we take to protect your information and ensure the highest levels of security and compliance.
All data is encrypted in transit and at rest using AES-256 encryption standards, ensuring your information remains secure at all times.
We maintain SOC 2 Type II compliance, demonstrating our commitment to security, availability, and confidentiality.
Our infrastructure is hosted on enterprise-grade cloud platforms with 99.9% uptime SLA and automatic failover capabilities.
We never store personal trading data. All sentiment analysis is performed on anonymized, aggregated data sources.
MoodChain implements multiple layers of security to protect your data. Our security measures include:
We adhere to industry-leading compliance standards and regulations:
Comprehensive security and availability controls
European data protection regulation compliance
California Consumer Privacy Act compliance
Information security management standards
We maintain a comprehensive incident response plan that includes immediate threat containment, forensic analysis, and transparent communication with affected users. Our security team monitors systems 24/7 and can respond to incidents within minutes.
We retain personal data only for as long as necessary to provide our services and comply with legal obligations. Sentiment analysis data is anonymized and aggregated, with no personally identifiable information stored beyond the minimum required period.
If you have security concerns or wish to report a vulnerability, please contact our security team:
Email: security@moodchain.ai
PGP Key: Available upon request
We take all security reports seriously and will respond within 24 hours.